Contact

We're Here to Help

At Xingda, we value every customer and are always happy to assist with questions about our products, orders, shipping, returns, or any other concerns.

Whether you need help choosing a product, checking your order status, or requesting support, our customer service team is here to help.

  • Customer Support

    For the fastest assistance, please contact us by email:

    Email:

    service@xingda.shop

    Phone:

    +1 256 269 3806

    Business Hours:

    Monday – Friday

    9:00 AM – 6:00 PM (CT)

    We typically respond to customer inquiries within 1–2 business days.

  • Order Support

    If you are contacting us about an order, please include:

    • Order number
    • Email address used for your purchase
    • Product name or item details
    • A brief description of your request

    Providing this information helps us assist you more efficiently.

  • Returns & Refunds

    If you would like to request a return, please contact us before sending any items back.

    All returns must be reviewed and approved by Xingda before shipment.

    Once your return request has been approved, we will provide:

    • Return instructions
    • Authorized return address
    • Any additional information needed

    Please do not send returns without prior authorization.

    For more details, please review our Return & Refund Policy.

Shipping Questions

For questions about:

  • Order tracking
  • Delivery times
  • Shipping updates
  • Delivery issues

Please contact our support team with your order number.

For more information, please review our Shipping Policy.

Business Information

Company Name:

Foshan Xingda Weaving Co., Ltd.

Business Address:

Room 1, 2/F, No. 38, Dabu Industrial Zone Ave,

Dabu Community, Lishui Town, Nanhai District,

Foshan City, Guangdong Province 528244, China

U.S. Fulfillment Information

Orders are fulfilled through our U.S.-based logistics partners and shipped from U.S. fulfillment locations.

For customer service inquiries and return requests, please contact Xingda before taking further action.

Contact Xingda

We appreciate your interest in Xingda and look forward to assisting you.

Email: service@xingda.shop

Phone: +1 256 269 3806

Xingda is operated by Foshan Xingda Weaving Co., Ltd., a manufacturer based in Foshan, China.
To provide reliable and fast shipping to our U.S. customers, all orders are fulfilled and shipped from our partner warehouses located in the United States through trusted 3PL logistics partners.
Customer service is handled by our support team (email: service@xingda.shop | phone: +1 256 269 3806).