Shipping policy
Shipping Destinations
We currently only ship to customers within the United States (excluding U.S. territories, APO/FPO addresses, and P.O. Boxes). We do not offer international shipping at this time.
Processing & Delivery Times
-
Order Processing: All orders are processed and shipped within 1-2 business days (excluding weekends and holidays) after you place your order. You will receive a confirmation email with your tracking number once your order has been shipped.
-
Delivery Time: Standard shipping typically takes 5-7 business days to arrive at your address within the continental United States. Delivery times are estimates and may vary slightly depending on your location and carrier delays.
Shipping Origin
All orders are fulfilled and shipped directly from our U.S. warehouse to ensure the fastest delivery times.
Order Tracking
Once your order has been shipped, you will receive an email containing a tracking number. You can use this number to track the status of your package on the carrier's website.
Shipping Issues
If your package is lost in transit, or if you have any questions regarding your shipment, please contact us immediately via email at service@xingda.shop or call us at +1 256 269 3806, and our support team will assist you promptly.